Open tailored conversations with individuals and groups
Thoughtfully structured, yet free-flowing dialogues
| Multi-channel | Design expertise |
|---|---|
| Katikati works with open text on multiple channels (from toll-free SMS and webchat to social media platforms) to let you meet people where they are, in their own voice | We bring our extensive socio-technical design expertise to help you tailor Katikati’s features to your conversation priorities and goals |
Talk live with large numbers of people at once
People who feel connected and listened to
| Human-led scale | Conversational journeys |
|---|---|
| Katikati enables small teams to hold thousands of smart, thoughtful and responsive human-led conversations per week, using custom machine assistance technology and user-design | With Katikati, organisations can plan and shape conversational journeys with people to meet program priorities, whilst also being responsive to each individual |
Understand people and conversations as they unfold
Real-time intuition building and responsive action
| Integrated insights | Responsive action |
|---|---|
| Katikati integrates customised interpretation into conversations, so organisations can build rich real time insights that matter to their work | Tie interpretation to responsive action by configuring conversation tagging to workflows, supported by custom visualisations, notifications and authorisations |